iCasework case management for councillors
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.
Buyer
London Borough of Islington
Value
£59,375
Published
6 Mar 2024
Closes
28 Feb 2022
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
30 Mar 2022
Contract ends
31 May 2024
CPV classifications
48000000
Software package and information systems
Lots
Lot default iCasework case management for councillors
£59,375
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problemat...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
26 Jan 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.