Network Management Contact Centre
A Call off from the DWP Contact Centre Services Framework. Covers service lines for: Pension Credit claims, Pension Credit enquiries, State Pension enquiries, LA/AA, claim packs, Winter Fuel enquiry line, NiNo appointments, National Benefit Fraud Hotline
Buyer
Department For Work and Pensions
Value
£52,361,000
Published
13 Feb 2018
Closes
17 Jun 2013
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
28 Aug 2013
Contract ends
31 Jul 2018
CPV classifications
79512000
Call centre
Lots
Lot default Network Management Contact Centre
£52,361,000
A Call off from the DWP Contact Centre Services Framework. Covers service lines for: Pension Credit claims, Pension Credit enquiries, State Pension enquiries, LA/AA, claim packs, Winter Fuel enquiry line, NiNo appointments, National Benefit Fraud Hotline
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
13 Feb 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.