Provision of Transcription Services_2

The Research and Design Team in Social Survey Transformation Division require a transcription service to support the delivery of their work. The team designs and leads qualitative research, including but not limited to the following methods: • in-depth interviews • cognitive interviews • focus groups • usability testing • pop-up testing Each of these methods requires audio and video recording during the testing sessions to allow the researchers to concentrate on the task in hand rather than making extensi...