ââGenerative AI for customer contact - Live Trialsâ
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment
Buyer
Defra
Value
£405,400
Published
23 Jan 2026
Closes
23 Jan 2026
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
26 Jan 2026
Contract ends
12 Jun 2026
CPV classifications
79411000
General management consultancy services
Lots
Lot default ââGenerative AI for customer contact - Live Trialsâ
£405,400
Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
23 Jan 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
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