Modern Communications
Provision of a Modern Communications Service will deliver a suite of services designed to: ⢠Transform customer communications (contact centre solution). ⢠Transform colleague communications (enterprise communications). ⢠Service support and contract management. The Modern Communications Service will be a cloud based solution that enables L&Q to fully utilise all reasonable channels of communication (including but not limited to telephony, chat, SMS, social media platforms, dynamic webforms). Expected benefit...
Buyer
LONDON & QUADRANT HOUSING TRUST
Value
£1,490,381
Published
7 Jun 2019
Closes
26 Feb 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
22 Apr 2019
Contract ends
22 Jul 2022
CPV classifications
32412100
Telecommunications network
Lots
Lot default Modern Communications
£1,490,381
Provision of a Modern Communications Service will deliver a suite of services designed to: ⢠Transform customer communications (contact centre solution). ⢠Transform colleague communications (enterprise communications). ⢠Service support and contract management. The Modern Communications Service will be a cloud based solution that enables L&Q to fully...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
7 Jun 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
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