Applicant, Student and Alumni CRM Project - 2020
The supply and implementation of a new Contact Centre and Student Customer Relationship Management (CRM) system for the University of Hertfordshire. There are two lots and tenderers may bid for either or both lots. Lot 1: Multi-Channel Contact Centre Lot 2: Customer Relationship Management (CRM) System It is anticipated that the Multi-Channel service will provide the interface between external engagement services and the CRM system. It is anticipated that the CRM will the interfacing service and foundational databa...
Buyer
University Of Hertfordshire
Value
Not provided
Published
12 Feb 2020
Closes
13 Mar 2020
Procurement details
Source
Contracts Finder
Region
East of England
Procurement method
Open
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48445000
Customer Relation Management software package
Lots
Lot default Applicant, Student and Alumni CRM Project - 2020
Value not provided
The supply and implementation of a new Contact Centre and Student Customer Relationship Management (CRM) system for the University of Hertfordshire. There are two lots and tenderers may bid for either or both lots. Lot 1: Multi-Channel Contact Centre Lot 2: Customer Relationship Management (CRM) System It is anticipated that the Multi-Channel service will pr...
Delivery: East of England · United Kingdom, East of England, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
12 Feb 2020
Opportunity notice on Contracts Finder
Tender notice · Web page
Additional information on how to apply for this contract
Not provided
Additional information on how to apply for this contract
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.