Customer Performance Measurement Framework
This task will provide consultant support to implement the Customer Performance Measurement Framework; providing advice and support so that Highways England can start collating, analysing and reporting data in order to provide effective measurement of customer experience.
Buyer
Highways England
Value
£92,323
Published
11 Jul 2018
Closes
28 Jun 2018
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
10 Jul 2018
Contract ends
31 Mar 2019
CPV classifications
73000000
Research and development services and related consultancy services
Lots
Lot default Customer Performance Measurement Framework
£92,323
This task will provide consultant support to implement the Customer Performance Measurement Framework; providing advice and support so that Highways England can start collating, analysing and reporting data in order to provide effective measurement of customer experience.
Delivery: North East · United Kingdom, North East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
11 Jul 2018
Awarded contract notice on Contracts Finder
Award notice · Web page
n/a
Not provided
n/a
Tender notice · Word document
Contains public sector information licensed under the Open Government Licence v3.0.