Awarded Contractocds-b5fd17-a120ae81-0064-47cd-8889-135d41fb7633

Ongoing Access to Relativity Tool

The ongoing provision of access to software services to carry out a review on Ofgem's policies, processes and procedures and the review of customer journeys in relation to the debt pathway. The customer journey data has been ingested into administered software system. This contract is to assist with aggregation and analysis of the data.

Buyer

Ofgem

Value

£18,634

Published

22 Feb 2024

Closes

1 Jan 2024

Procurement details

Source

Contracts Finder

Region

Tower Hamlets

Procurement method

Open

Category

Services

Contract starts

19 Feb 2024

Contract ends

31 Jan 2027

CPV classifications

48100000

Industry specific software package

Lots

Lot default Ongoing Access to Relativity Tool

£55,901

The ongoing provision of access to software services to carry out a review on Ofgem's policies, processes and procedures and the review of customer journeys in relation to the debt pathway. The customer journey data has been ingested into administered software system. This contract is to assist with aggregation and analysis of the data.

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

22 Feb 2024

Awarded contract notice on Contracts Finder

Award notice · Web page

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Not provided

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

Tender notice

Contains public sector information licensed under the Open Government Licence v3.0.