South Cambridgeshire District Council - Website Redesign

South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites' navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7. South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to impr...