Generic Customer Service Sector Based Work Academy Training - for All Jobcentre Plus Claimants

Glasgow (GLED) and West of Scotland (WoS) JCP Districts wish to procure 40 x 1 week Generic Customer Service Sector Training courses to provide the Pre-Employment Training element of Sector Based Work Academies (SBWA) followed by a relevant Employer Work Experience Placement and a Guaranteed Job Interview. The training is intended to support claimants with limited skills, knowledge and experience to equip them with the Customer Service skills sought by employers in four key sectors: Care, Retail, Call Centres and H...