Provision of Independant Complaints Advocacy Service (ICAS)

Barnsley Metropolitan Borough Council (the Council) is looking to recommission it's contract for delivery of an Independent Complaints and Advocacy Service (ICAS). In 2013 responsibility for the provision of an independent advocacy service became the responsibility of individual local authorities. This contract is funded directly by the NHS. In addition to the ICAS service Barnsley has two other advocacy services, commissioned under a separate contract specifically; • Statutory Independent Mental Health Advocacy...