Out of Hours Call Handling Service (2023)
This procurement process is to identify a suitable supplier to undertake the delivery of an 'Out of Hours' (OOH) telephone call handling service for residents of the Council and other organisations that Hackney Council takes inbound Calls from on behalf of. The supplier will provide a telephone call handling service outside of the Council's normal operating hours of 09:00-17:00, weekends and bank holidays in addition to possible emergency response to support the council's statutory duties. The Council requires a su...
Buyer
London Borough of Hackney
Value
£226,380
Published
28 Nov 2023
Closes
6 Sept 2023
Procurement details
Source
Contracts Finder
Region
Hackney and Newham
Procurement method
Open
Category
Services
Contract starts
1 Feb 2024
Contract ends
1 Feb 2026
CPV classifications
79342320
Customer-care services
Lots
Lot default Out of Hours Call Handling Service (2023)
£226,380
This procurement process is to identify a suitable supplier to undertake the delivery of an 'Out of Hours' (OOH) telephone call handling service for residents of the Council and other organisations that Hackney Council takes inbound Calls from on behalf of. The supplier will provide a telephone call handling service outside of the Council's normal operating...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
28 Nov 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
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Contains public sector information licensed under the Open Government Licence v3.0.