OG - Tenant Satisfaction Measures - Perception Surveys - PP1047

The Regulator of Social Housing requires all registered providers to generate and report Tenant Satisfaction Measures as per the Tenant Satisfaction Measures Standard. These measures combine data generated from internal management information together with data derived from perception surveys. This combined data will enable customers to effectively scrutinise the performance of their landlord. Orbit are looking to procure a supplier who will undertake perception surveys on Orbits behalf. To meet the Regulators samp...