Talkative Enterprise Platform Licence via RM6116
Durham County council requires the renewal of annual Talkative enterprise licence (including AI licence) to allow Customer Service and frontline digital interactivity to continue for DCC customers, therefore due to the short nature of this contract, it was identified that liaising directly with the incumbent provider via RM6116 was the most suitable RtM.
Buyer
Durham County Council
Value
£31,950
Published
3 Nov 2026
Closes
13 May 2026
Procurement details
Source
Contracts Finder
Region
North East
Procurement method
Selective
Category
Services
Contract starts
21 May 2026
Contract ends
21 May 2027
CPV classifications
32412100
Telecommunications network
32500000
Telecommunications equipment and supplies
Lots
Lot default Talkative Enterprise Platform Licence via RM6116
£31,950
Durham County council requires the renewal of annual Talkative enterprise licence (including AI licence) to allow Customer Service and frontline digital interactivity to continue for DCC customers, therefore due to the short nature of this contract, it was identified that liaising directly with the incumbent provider via RM6116 was the most suitable RtM.
Delivery: North East · United Kingdom, North East, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
3 Nov 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.