Piloting approaches to capturing customer experience in the water sector for PR24
Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.
Buyer
O F W A T
Value
£183,117
Published
28 Dec 2023
Closes
17 Nov 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
14 Dec 2023
Contract ends
31 May 2024
CPV classifications
73110000
Research services
Lots
Lot default Piloting approaches to capturing customer experience in the water sector for PR24
£183,117
Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.
Delivery: England · United Kingdom, Wales · United Kingdom, England, Wales, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
28 Dec 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.