eCase - Correspondence, SAR, FOI, PQ case management

The Services to be provided by the Supplier under the above Lot are listed in Framework Section 2 and outlined below: A Case Management system for the end to end management of all SAR, FOI requests, and Policy Mincoms cases with the ability to: - automate the majority of administrative work through the use of online forms and email scraping - store centralised guidance and letter templates to ensure cross-departmental consistency - provide a live overview of all cases in progress to facilitate effective resource al...