Home Office Contact Centre Services
Provision of Contact Centre Services for the Home Office, including a passport advice service for HM Passport Office
Buyer
Home Office
Value
£22,800,000
Published
7 Oct 2019
Closes
27 Mar 2019
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
1 Nov 2019
Contract ends
31 Oct 2024
CPV classifications
79510000
Telephone-answering services
Lots
Lot default Home Office Contact Centre Services
£22,800,000
Provision of Contact Centre Services for the Home Office, including a passport advice service for HM Passport Office
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
7 Oct 2019
Awarded contract notice on Contracts Finder
Award notice · Web page
Contract terms and conditions (redacted)
Not provided
Contract terms and conditions (redacted)
Contract schedule · PDF
Requirement Specification (Annex 1 to Contract Schedule 2)
Not provided
Requirement Specification (Annex 1 to Contract Schedule 2)
Contract annexe · PDF
Contains public sector information licensed under the Open Government Licence v3.0.