2026-049 Telephony Solutions for D&S
Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, ca...
Buyer
Ofgem
Value
£940,000
Published
11 Sept 2026
Closes
1 Jan 2026
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
13 Aug 2026
Contract ends
25 Jul 2028
CPV classifications
32552310
Digital telephone exchanges
64215000
IP telephone services
32524000
Telecommunications system
Lots
2026-049 Telephony Solutions for D&S
Lot default
£940,000
Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numb...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Document metadata
Awarded contract notice on Contracts Finder
Awarded contract notice on Contracts Finder
awardNotice · text/html
11 Sept 2026
Unlock document linkNOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
tenderNotice
Not provided
Unlock document link