Out of Hours Emergency Call Handling Services for Cheltenham Borough Homes and Cheltenham Borough Council - AWARD

CBH require an Out of Hours (OOH) emergency call handling service for its tenants and leaseholders in their properties and communal areas and surrounding land. The OOH's emergency telephone number ([contact phone hidden]) provides a source of contact for all tenants, leaseholders and others who require assistance or advice OOH in the following areas o Repairs and housing management call handling o Anti-Social Behaviour (ASB) call handling o Business Continuity for telephone services. The service operates between 17...