ITQ - National patient helpdesk research, scoping and requirements development

The Authority is looking for a Supplier for the provision of research to validate and establish; set-up, delivery and sustainable funding options for a future national patient helpdesk for video consultation. The helpdesk delivery itself is not subject to this procurement. The National Improvement Directorate has been working in conjunction with NHS England and NHS Improvement regional teams and NHSX supporting the adoption and sustained use of video consultations in secondary care settings to improve the quality o...