CR20139 - Consumer Detriment Survey

**THIS IS NOT A CALL FOR COMPETITION** This was awarded under Crown Commercial Services Research Marketplace Dynamic Purchasing System RM6018. Background Broadly, the aim of this project is to better understand consumer detriment in the UK. We view consumer detriment as the harm or loss that consumers experience, when, for example, • they are misled by unfair market practices into making purchases of goods or services that they would not have otherwise made, • they pay more than what they would have, had they b...