Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile
CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procureme...
Buyer
HANOVER HOUSING ASSOCIATION
Value
£440,000
Published
10 Oct 2017
Closes
14 Jul 2017
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
30 Sept 2017
Contract ends
30 Sept 2027
CPV classifications
48000000
Software package and information systems
Lots
Lot default Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile
£440,000
CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long ter...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
15 Dec 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
Hanover Etender system
Not provided
Hanover Etender system
Tender notice
Awarded contract notice on Contracts Finder
10 Oct 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.