Unified Communications System, Including Telephony & Contact Centre Facility

The Employer is seeking to select, by a competitive tendering process a Unified Communications System, Including Telephony & Contact Centre Facility. To develop and introduce a unified communication system across all of our offices and project bases: Westward is seeking to develop alternative methods of communications with its partners, stakeholders, customers and staff. This project will replace the existing telephony system with a comprehensive contact centre service, including the capacity for Westward to provid...