Provision of a customer relationship management solution (CRM)

North East Ambulance Service (NEAS) is looking to procure a system to support customer and key stakeholder relationships and commercial training bookings. In addition we are also looking to develop our website and digital presence to promote our first aid training and other products. The procurement is grouped into three areas of work: Lot 1: A customer relationship management solution (CRM) that will allow us to record and report on customer, stakeholder and competitor contact details and activities. The system al...