Call Centre Services
CCWater is looking to place a call-off contract with a single supplier for the provision of inbound telephony, complaint and enquiry handling services to cover the overflow of inbound enquiries on occasions when demand exceeds our normal capacity to handle case load within our target closure periods. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
Buyer
CCW
Value
£146,000
Published
12 Sept 2018
Closes
2 Oct 2018
Procurement details
Source
Contracts Finder
Region
Birmingham
Procurement method
Open
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79512000
Call centre
Lots
Lot default Call Centre Services
£146,000
CCWater is looking to place a call-off contract with a single supplier for the provision of inbound telephony, complaint and enquiry handling services to cover the overflow of inbound enquiries on occasions when demand exceeds our normal capacity to handle case load within our target closure periods. Additional information: Documents are available via the Br...
Delivery: East Midlands · United Kingdom, East of England · United Kingdom, London · United Kingdom, North East · United Kingdom, North West · United Kingdom, South East · United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
12 Sept 2018
Opportunity notice on Contracts Finder
Tender notice · Web page
Link to eSourcing Portal
Not provided
Link to eSourcing Portal
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.