Provision of Glassbox - Session Replay Software
To supplement Google Analytics CCS requires session replay software. Session replay software will enable the business and key DDS teams to observe, replay, UX test and analyse user interaction across our digital services, on a grander scale. Thus leading to leaner, data-led decision making to improve digital customer experience, create frictionless digital journeys and better understand and measure customer behaviour.
Buyer
Government Commercial Agency
Value
£18,089
Published
27 May 2022
Closes
24 Mar 2022
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Direct
Category
Services
Contract starts
19 May 2022
Contract ends
19 May 2023
CPV classifications
48517000
IT software package
Lots
Lot default Provision of Glassbox - Session Replay Software
£18,089
To supplement Google Analytics CCS requires session replay software. Session replay software will enable the business and key DDS teams to observe, replay, UX test and analyse user interaction across our digital services, on a grander scale. Thus leading to leaner, data-led decision making to improve digital customer experience, create frictionless digital j...
Delivery: London · United Kingdom, North West · United Kingdom, London, North West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
27 May 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Award notice · PDF
Untitled document
Not provided
Contract annexe · PDF
Contains public sector information licensed under the Open Government Licence v3.0.