COV - One Coventry User Led Service Design Consultancy

User Led Service Design is one of the fundamental principles of Government Digital Services (GDS) and the Local Digital Declaration (of which Coventry City Council is a signatory). As part of the Digital First Programme the Design workstream focuses on adopting a user led service design approach to reviewing our services and identifying and delivering opportunities for improved customer outcomes and efficiencies. Coventry Council is seeking to award a contract to a supplier who will work in a partnership approach t...