Expression of Interest for Provision of Customer Relations Service Provider

NOTE: EXPRESSION OF INTEREST CLOSES 12th April 2021 PQQ -forecasted date of issue- 13th April 2021 Further information is contained within the Expressions of Interests file attached. GTR currently have an outsourced contact centre solution which operates between the hours of 07:00 - 22:00, Monday - Friday. This contract commenced in 2015 and there have been multiple business changes since the inception of the contract. The business has recently invested in its own CRM tool within Microsoft Dynamics which has been i...