Awarded Contractocds-b5fd17-8d26cb9d-34ca-4431-b5fc-a936a93ca4a6

Contact Centre software

Contact Centre Software x 40 agents with AI via GCA framework Back Office Software 2, ref RM6285.

Buyer

Braintree District Council

Value

£164,393

Published

4 Nov 2026

Closes

13 Aug 2026

Procurement details

Source

Contracts Finder

Region

East of England

Procurement method

Selective

Category

Services

Contract starts

15 Oct 2026

Contract ends

28 Feb 2030

CPV classifications

48000000

Software package and information systems

Lots

Lot default Contact Centre software

£164,393

Contact Centre Software x 40 agents with AI via GCA framework Back Office Software 2, ref RM6285.

Delivery: East of England · United Kingdom, East of England, United Kingdom

Awarded contract notice on Contracts Finder

4 Nov 2026

Awarded contract notice on Contracts Finder

Award notice · Web page

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