C26527 Applications Maintenance and Support Services (AMS)
The outsourced Application and Maintenance Support Services (AMS) will provide the following to Defra: ⢠Application Monitoring - collecting data from applications to measure their performance and availability. This data can then be used to proactively identify and resolve issues before they impact users. Issues can include situations where an application is not performing as designed or, in the worst case, there is an outage and it is not available to end users. ⢠Application Maintenance - as technology progre...
Buyer
Defra
Value
£236,400,000
Published
13 Dec 2024
Closes
13 Oct 2024
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
13 Oct 2024
Contract ends
13 Oct 2029
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default C26527 Applications Maintenance and Support Services (AMS)
£94,403,421
The outsourced Application and Maintenance Support Services (AMS) will provide the following to Defra: ⢠Application Monitoring - collecting data from applications to measure their performance and availability. This data can then be used to proactively identify and resolve issues before they impact users. Issues can include situations where an application...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
13 Nov 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Schedule 34 - Management of Inbound Contracts(84838296.1)
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Schedule 34 - Management of Inbound Contracts(84838296.1)
Schedule 17 - Benchmarking(84838329.1)
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Schedule 17 - Benchmarking(84838329.1)
Schedule 5 - Security Management(84838253.1)
Not provided
Schedule 5 - Security Management(84838253.1)
Core Terms(84838254.1)
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Core Terms(84838254.1)
Schedule 24 - Reports and Records(84838333.1)
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Schedule 24 - Reports and Records(84838333.1)
Schedule 16 - Payments on Termination(84838265.1)
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Schedule 16 - Payments on Termination(84838265.1)
Schedule 8 - Supplier Solution(84838291.1)
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Schedule 8 - Supplier Solution(84838291.1)
Schedule 29 - Key Personnel(84711226.2)
Not provided
Schedule 29 - Key Personnel(84711226.2)
Schedule 7 - Authority Responsibilities(84838258.1)
Not provided
Schedule 7 - Authority Responsibilities(84838258.1)
Schedule 15 - Charges and Invoicing(84838293.1)
Not provided
Schedule 15 - Charges and Invoicing(84838293.1)
Schedule 31 - Processing Personal Data(84838225.2)
Not provided
Schedule 31 - Processing Personal Data(84838225.2)
Contains public sector information licensed under the Open Government Licence v3.0.