Provision of Customer Contact & Business Services
Customer contact service for the Council currently provided in-house by the contact centre. This includes face-to-face, telephone, email & online contact. Business support service currently provided in-house by the centralised Business Support Service hubs. This is the core service element of the contract with a potential value of £20.600m. Optional bids are sought for Emergency out of hours service, currently provided under contract by a third party. This includes telephone and email contact. Customer contact for...
Buyer
London Borough Of Bexley
Value
Not provided
Published
18 Nov 2016
Closes
9 May 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
79000000
Business services: law, marketing, consulting, recruitment, printing and security
Lots
Lot default Provision of Customer Contact & Business Services
Value not provided
Customer contact service for the Council currently provided in-house by the contact centre. This includes face-to-face, telephone, email & online contact. Business support service currently provided in-house by the centralised Business Support Service hubs. This is the core service element of the contract with a potential value of £20.600m. Optional bids ar...
Delivery: London · United Kingdom, London, United Kingdom
Documents
Unlock document linkOpportunity notice on Contracts Finder
11 Apr 2016
Opportunity notice on Contracts Finder
Tender notice · Web page
Please follow this link to view the notice.
Not provided
Please follow this link to view the notice.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.