The supply of West Midlands Combined Authority Contact Centre System and Associated Required Licences
West Midlands Combined Authority (WMCA) intend to award a contract to 8x8 for the renewal of the Call Centre System and Associated Licences via a direct award process utilising G-Cloud 13. This system is intended to provide the Authority with the ability to have a single point of contact system for citizens who need to contact WMCA by telephone that require access to a wide range of support services.
Buyer
WEST MIDLANDS COMBINED AUTHORITY
Value
£51,191
Published
13 Aug 2024
Closes
1 Jun 2024
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Goods
Contract starts
3 Jun 2024
Contract ends
3 Jun 2025
CPV classifications
48218000
License management software package
Lots
Lot default The supply of West Midlands Combined Authority Contact Centre System and Associated Required Licences
£51,181
West Midlands Combined Authority (WMCA) intend to award a contract to 8x8 for the renewal of the Call Centre System and Associated Licences via a direct award process utilising G-Cloud 13. This system is intended to provide the Authority with the ability to have a single point of contact system for citizens who need to contact WMCA by telephone that require...
Delivery: West Midlands · United Kingdom, West Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
13 Aug 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.