New Ways of Working - Voice - Soft Market Test

Birmingham City Council (BCC) are exploring the market for Contact Centre, Corporate and Legacy Telephony Solutions. This soft market sounding may be of interest to suppliers of relevant products and services. For those potential suppliers of products and services, this soft market sounding is an opportunity to: • Inform the council of relevant products and services in a way that can be easily consumed by them. • Help shape how the council considers the market when taking decisions on procurement scope and appr...