CBC-1807-T-TH EDT Contact Centre - AWARD
Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the n...
Buyer
Central Bedfordshire Council
Value
£250,000
Published
6 Oct 2025
Closes
18 Jul 2025
Procurement details
Source
Contracts Finder
Region
Central Bedfordshire
Procurement method
Open
Category
Services
Contract starts
30 Sept 2025
Contract ends
30 Sept 2027
CPV classifications
79342320
Customer-care services
Lots
Lot default CBC-1807-T-TH EDT Contact Centre - AWARD
£250,000
Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
6 Oct 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.