Awarded Contractocds-b5fd17-83a243c7-1d71-4d0e-bc30-037fc739bb6b

Customer Surveying Services

Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)

Buyer

HYDE HOUSING ASSOCIATION LIMITED

Value

£10,000,000

Published

12 Apr 2019

Closes

1 Apr 2019

Procurement details

Source

Contracts Finder

Region

Lewisham and Southwark

Procurement method

Open

Category

Services

Contract starts

8 Apr 2019

Contract ends

31 Mar 2023

CPV classifications

79311000

Survey services

Lots

Lot default Customer Surveying Services

£10,000,000

Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letti...

Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom

Awarded contract notice on Contracts Finder

12 Apr 2019

Awarded contract notice on Contracts Finder

Award notice · Web page

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Tender notice

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