Extended - Independent debt advice service July 2021

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters. Scope of service to include: - Mixed-media appointments delivered directly to residents - Carry out initial ass...