Provision of Microsoft Dynamics - Catalyst and Implementation Partner via CCS RM6100 Technology Services 3 (Lot 2: Transition and Transformation)
Southend Borough Council (SBC)'s current customer service and self-service platform is now no longer fit for purpose and the contract with the current provider ends in August 2023. SBC wishes to use this opportunity to replace the existing technology with a solution that meets residents' digital empowerment and service needs. Technology is a key enabler to achieving Southend's 2050 outcomes strategy, enables SBC's agreed Future Ways of Working design principles and enables the Council's Executive Team and Cabinet's...
Buyer
Southend-on-sea Borough Council
Value
£3,000,000
Published
1 Nov 2022
Closes
4 Mar 2020
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
27 Jul 2022
Contract ends
27 Jul 2027
CPV classifications
48000000
Software package and information systems
Lots
Lot default Provision of Microsoft Dynamics - Catalyst and Implementation Partner via CCS RM6100 Technology Services 3 (Lot 2: Transition and Transformation)
£3,000,000
Southend Borough Council (SBC)'s current customer service and self-service platform is now no longer fit for purpose and the contract with the current provider ends in August 2023. SBC wishes to use this opportunity to replace the existing technology with a solution that meets residents' digital empowerment and service needs. Technology is a key enabler to a...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
1 Nov 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
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