Regulatory Tenant Satisfaction Measure Surveying and Service Area Transactional Surveys

Part 1- Tenant Satisfaction Measures Survey- Aims and Objectives The Survey Company will be required to carry out tenant satisfaction surveys that meet the Regulator of Social Housing Tenant Satisfaction full technical specification requirements as published on the Gov.Uk website-www.gov.uk/government/publications/tenant-satisfaction-measures-standard The overall aim of the survey is to produce results which are compliant with the RSH TSM technical requirements and to provide NPH with information that: o Identifies...