Provision of Telephony & Comms Tech Upgrade Disc

DVLA requires a Supplier is to provide a team (estimated to be comprised of a BA, PM, Technical Architect) to undertake a discovery to produce a strategic plan for telephony and Unified Communications. Outputs must include: • High level strategy document • Business and Technical requirements documented as EPICS, features and stories • Business case including a High Level technical design and summary, Indicative BOM, Cost model, benefits case and high level Plan.