FHICT021 supply/implement Unified Communcations & Contact Centre
Futures Housing Group currently utilises Cisco Unified Communications Manager (CCUM) with IPFX. To enable strategic objectives relating to customer 'channel shift' and improved organisational communications a Unified Communications system with multi channel Contact Centre is required. The supplier must also provide services to take over supporting the organisations existing Cisco based LAN/WAN infrastructure (currently provided by the existing CCUM/IPFX incumbent). Organisational communication improvement via telep...
Buyer
Futures Housing Group
Value
£400,000
Published
18 Nov 2016
Closes
1 Jan 2015
Procurement details
Source
Contracts Finder
Region
Leicestershire CC and Rutland
Procurement method
Not provided
Category
Services
Contract starts
31 Aug 2015
Contract ends
31 Aug 2018
CPV classifications
64227000
Integrated telecommunications services
Lots
Lot default FHICT021 supply/implement Unified Communcations & Contact Centre
£400,000
Futures Housing Group currently utilises Cisco Unified Communications Manager (CCUM) with IPFX. To enable strategic objectives relating to customer 'channel shift' and improved organisational communications a Unified Communications system with multi channel Contact Centre is required. The supplier must also provide services to take over supporting the organi...
Delivery: East Midlands · United Kingdom, East Midlands, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
17 Jun 2015
Awarded contract notice on Contracts Finder
Award notice · Web page
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Not provided
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Tender notice
Contains public sector information licensed under the Open Government Licence v3.0.