Service Management Maturity
National Highways has appointed a Service Management Maturity (SMM) partner to enhance, integrate and develop its core service management capabilities across IT and OT. The partnership will strengthen existing services, expand to a comprehensive end-to-end service management capability, and support the delivery of improved services to customers while building internal capability for a more advanced and sustainable service management offering.
Buyer
National Highways Limited
Value
£35,950,564
Published
29 Jun 2026
Closes
12 Jan 2026
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
30 Jun 2026
Contract ends
30 Jun 2031
CPV classifications
72611000
Technical computer support services
Lots
Lot default Service Management Maturity
£47,197,785
National Highways has appointed a Service Management Maturity (SMM) partner to enhance, integrate and develop its core service management capabilities across IT and OT. The partnership will strengthen existing services, expand to a comprehensive end-to-end service management capability, and support the delivery of improved services to customers while buildin...
Delivery: British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
29 Jun 2026
Awarded contract notice on Contracts Finder
Award notice · Web page
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