Out of Business Hours (OOH) Call Handling Service Contract - AWARD
As part of its service delivery, Reading Borough Council (RBC) is required to provide an Out of Hours (OOH) Call Handling Service for when its Call Centre, switchboard, Civic Offices and satellite offices are closed. The OOH service is required for both members of the public and the Council's internal departments. The Council currently has in place arrangements for the provision of an Out of Hours Call Handling Service, however this is due to come to an end in January 2017. The contractor will provide an Out of Hou...
Buyer
Reading Borough Council
Value
£0
Published
1 Feb 2017
Closes
28 Oct 2016
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Open
Category
Services
Contract starts
3 Jan 2017
Contract ends
31 Jan 2020
CPV classifications
79510000
Telephone-answering services
Lots
Lot default Out of Business Hours (OOH) Call Handling Service Contract - AWARD
£50,000
As part of its service delivery, Reading Borough Council (RBC) is required to provide an Out of Hours (OOH) Call Handling Service for when its Call Centre, switchboard, Civic Offices and satellite offices are closed. The OOH service is required for both members of the public and the Council's internal departments. The Council currently has in place arrangeme...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
1 Feb 2017
Awarded contract notice on Contracts Finder
Award notice · Web page
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