Awarded Contractocds-b5fd17-7a52a081-5951-4670-ada4-ebd0cc1010ad

Customer Satisfaction Tracking Services

Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).

Buyer

HM Land Registry

Value

£732,386

Published

27 Sept 2023

Closes

4 Aug 2023

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

17 Sept 2023

Contract ends

17 Sept 2028

CPV classifications

79310000

Market research services

Lots

Lot default Customer Satisfaction Tracking Services

£732,386

Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 mont...

Awarded contract notice on Contracts Finder

27 Sept 2023

Awarded contract notice on Contracts Finder

Award notice · Web page

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