DDaT24517 Acas Helpline replacement
***Please note this is an award notice, not a call for competition*** Advisory, Conciliation and Arbitration Service had a requirement for the provision of contact centre system. This call-off contract has been sourced via a further competition under the CCS framework Network Service 3 RM6116. ***CCN001 is to include additional features as per the Call-Off Contract***
Buyer
UK SHARED BUSINESS SERVICES LIMITED
Value
£2,746,553
Published
2 Oct 2025
Closes
22 Apr 2025
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Goods
Contract starts
7 Aug 2025
Contract ends
2 Mar 2029
CPV classifications
32427000
Network system
Lots
Lot default DDaT24517 Acas Helpline replacement
£3,100,000
***Please note this is an award notice, not a call for competition*** Advisory, Conciliation and Arbitration Service had a requirement for the provision of contact centre system. This call-off contract has been sourced via a further competition under the CCS framework Network Service 3 RM6116. ***CCN001 is to include additional features as per the Call-Off C...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
20 Aug 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.