User testing to assess accessibility of the Rail Ombudsman
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
Buyer
OFFICE OF RAIL AND ROAD
Value
£29,600
Published
21 Dec 2023
Closes
8 Dec 2023
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
19 Dec 2023
Contract ends
26 Apr 2024
CPV classifications
73110000
Research services
Lots
Lot default User testing to assess accessibility of the Rail Ombudsman
£29,600
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
Delivery: United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
21 Dec 2023
Awarded contract notice on Contracts Finder
Award notice · Web page
Untitled document
Not provided
Contract signed · PDF
Contains public sector information licensed under the Open Government Licence v3.0.