Cambridge City Council - Tenant Perception Survey

Cambridge City Council requires a company to design and carry out tenant perception surveys to collate its Tenant Satisfaction Measures (TSMs) in Years 1 and 2 (2023/24 and 2024/25) and then a more in-depth survey in Year 3 (2025/26).\r \r Residents should be able to respond to the survey by post, telephone, text message, and online. Reasonable adjustments should be made where residents are unable to respond by the provided methods, for example language barrier or disability.\r \r The three surveys required are:\r...