Contact Centre Platform Pre-Market Engagement
Contract Number: DN664662 Contract Name: Contact Centre Platform Pre-Market Engagement Liverpool City Council Contact Centre is seeking a supplier to provide a contact centre platform to provide the main portal for customer engagement and to underpin the delivery of the service. This initiative is seen as a key opportunity to work in partnership with a supplier, the Council's ICT Service and key stakeholders to increase customer self- service, employ any appropriate new innovative technology and enhance Liverpool C...
Buyer
Liverpool City Council
Value
£3,000,000
Published
5 Apr 2023
Closes
5 Apr 2023
Procurement details
Source
Contracts Finder
Region
Liverpool
Procurement method
Not provided
Category
Goods
Contract starts
Not provided
Contract ends
Not provided
CPV classifications
48000000
Software package and information systems
Lots
Lot default Contact Centre Platform Pre-Market Engagement
£3,000,000
Contract Number: DN664662 Contract Name: Contact Centre Platform Pre-Market Engagement Liverpool City Council Contact Centre is seeking a supplier to provide a contact centre platform to provide the main portal for customer engagement and to underpin the delivery of the service. This initiative is seen as a key opportunity to work in partnership with a suppl...
Delivery: England · United Kingdom, England, United Kingdom
Documents
Unlock document linkEarly engagement notice on Contracts Finder
5 Apr 2023
Early engagement notice on Contracts Finder
Market engagement notice · Web page
Advert
Not provided
Advert
Document
Contains public sector information licensed under the Open Government Licence v3.0.