Provision of a Freedom of Information, SARs and Complaints System
Hampshire County Council receives circa 3000 FOI/SARs requests and Complaints annually. Currently these requests are logged onto Access databases and spreadsheets. The Authority wishes to streamline and automate the management of requests and complaints with a view to improving compliance, decreasing case time and reducing the administrative burden of receiving and distributing these requests. HCC needs a more "systemised", less manual solution that logs requests and then automatically reminds users that a response...
Buyer
HAMPSHIRE COUNTY COUNCIL
Value
£175,000
Published
13 Apr 2022
Closes
21 Mar 2022
Procurement details
Source
Contracts Finder
Region
United Kingdom
Procurement method
Selective
Category
Services
Contract starts
30 Mar 2022
Contract ends
30 Mar 2024
CPV classifications
72000000
IT services: consulting, software development, Internet and support
Lots
Lot default Provision of a Freedom of Information, SARs and Complaints System
£175,000
Hampshire County Council receives circa 3000 FOI/SARs requests and Complaints annually. Currently these requests are logged onto Access databases and spreadsheets. The Authority wishes to streamline and automate the management of requests and complaints with a view to improving compliance, decreasing case time and reducing the administrative burden of receiv...
Documents
Unlock document linkAwarded contract notice on Contracts Finder
13 Apr 2022
Awarded contract notice on Contracts Finder
Award notice · Web page
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