Awarded Contractocds-b5fd17-73f7267d-d27c-4d27-85ba-7d07009c7cef

Provision of Contact Centre Services for The Single Service Centre SERCO Contract

New Provision of Contract Centre Services for Single Service Centre. Utilising new framework. SERCO Contract. 2 of 2 contracts for Provision of Contact Centre Services for The Single Service Centre

Buyer

Government Commercial Agency

Value

£211,876,933

Published

18 Mar 2022

Closes

18 Oct 2021

Procurement details

Source

Contracts Finder

Region

United Kingdom

Procurement method

Selective

Category

Services

Contract starts

16 Feb 2022

Contract ends

16 Feb 2024

CPV classifications

79512000

Call centre

Lots

Lot default Provision of Contact Centre Services for The Single Service Centre SERCO Contract

£211,876,933

New Provision of Contract Centre Services for Single Service Centre. Utilising new framework. SERCO Contract. 2 of 2 contracts for Provision of Contact Centre Services for The Single Service Centre

Delivery: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola

Awarded contract notice on Contracts Finder

18 Mar 2022

Awarded contract notice on Contracts Finder

Award notice · Web page

CCCS20A15 (Part 1) UKHSA-Serco Contact Centre Contract Dated 16 February 2022 [DLA Redacted 18.03.2022](117496297.1)

Not provided

CCCS20A15 (Part 1) UKHSA-Serco Contact Centre Contract Dated 16 February 2022 [DLA Redacted 18.03.2022](117496297.1)

Award notice · PDF

CCCS20A15 (Part 2) UKHSA-Serco Contact Centre Contract Dated 16 February 2022 [DLA Redacted 18.03.2022](117496740.1)

Not provided

CCCS20A15 (Part 2) UKHSA-Serco Contact Centre Contract Dated 16 February 2022 [DLA Redacted 18.03.2022](117496740.1)

Award notice · PDF

CCCS20A15 Serco Call Off Award Letter

Not provided

CCCS20A15 Serco Call Off Award Letter

Award notice · PDF

Contains public sector information licensed under the Open Government Licence v3.0.