IT Service Management Tool
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.
Buyer
Bournemouth, Christchurch and Poole Council
Value
£1,539,520
Published
3 Feb 2025
Closes
19 Aug 2024
Procurement details
Source
Contracts Finder
Region
UKK24
Procurement method
Open
Category
Services
Contract starts
18 Nov 2024
Contract ends
17 Nov 2029
CPV classifications
48000000
Software package and information systems
Lots
Lot default IT Service Management Tool
£769,760
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed int...
Delivery: South West · United Kingdom, South West, United Kingdom
Documents
Unlock document linkAwarded contract notice on Contracts Finder
14 Nov 2024
Awarded contract notice on Contracts Finder
Award notice · Web page
Awarded contract notice on Contracts Finder
3 Feb 2025
Awarded contract notice on Contracts Finder
Award notice · Web page
Contains public sector information licensed under the Open Government Licence v3.0.